STRATEGIC PLAN
Strategic Plan Road Map
A strategic road map that will optimize the benefits of work-life to give you the greatest business impact combines the best of our other three road maps. The result is six distinct steps:
1. First, we set up a Work-Life Executive Briefing with your business leaders to identify the biggest competitive advantage(s) for you, and with those in mind, create a “work-life management package” that your managers will use to deploy work-life across their teams. This package has five elements, and the goal of the Executive Briefing is to describe the options that we can provide for each element, and customize each to what works best for you. These five elements are:
Kickoff session. Each manager will want to coordinate how he or she launches work-life across the team, and will need to communicate that with employees. Managers will need support such as a Work-Life Info Session to do this.
Employee delivery method. This is the products and services the manager can use to deliver work-life to his or her employees. For example, you may decide managers can use the Self-Paced Plan, with supporting Live Telecons, or you may opt to allow managers to use Group Work-Life Classes or even One-to-One Coaching.
Management delivery method. This is the method used to deliver work-life to the manager and his or her top lieutenants. This may be very similar to the previous element, but the key is to ensure there is some live facilitation (either through a Group Class format, One-to-One Coaching, or supplemental Live Telecons) so that the management team can surface specific questions to customize work-life to their specific business needs.
Post delivery support. Managers will need some level of reinforcement and support after delivering work-life across their team to ensure the practice becomes fully integrated with their business. This support can be delivered in a variety of ways, typically through Live Telecons, targeted One-to-One Coaching, or Work-Life Certification of your own employees to provide the support.
Point of contact. Managers will need a point of contact to help them coordinate and launch the program for their team. This can be someone from Dr. WorkLife or from within your company.
2. Step 2 is to identify the “champions” within your company who will be responsible for driving work-life across your organization. Since your goal is to maximize the impact across your company, you will need to identify individuals who will have the responsibility to help you run your company-wide campaign. The number of champions will depend upon the size of your company, how you are organized (by product line, brand, etc.) and your geographic dispersion.
3. The third step is to run some Pilot Studies with accompanying Work-Life Surveys to test the program from step 1 and modify it as needed. Running one or more pilots presents no overall extra cost (ultimately, you are still delivering the same benefits across your company) but it gives you (and us) the advantage of being able to modify your plan or even opt out should the results not meet your (or our) expectations. This is important to us at Dr. WorkLife; we don’t want to take on any business if we cannot deliver good results.
4. Next we would provide you with a written Remedy Plan that spells out the details of your program. This would include any Work-Life Info Sessions aimed at making managers aware of the program. Typically these are scheduled as part of your management training or annual management meetings. They may be delivered by Dr WorkLife or by your champions.
5. Step 5 is to run Group Work-Life Classes, potentially supplemented with targeted One-to-One Coaching, for your top executive team. It is important to gain the buy-in of your top executives before launching across the entire company. It sets up the support your champions and managers need to drive the initiative, it sends a strong and important signal of commitment, and it helps you verify that you do, indeed, have consensus across your top managers which is essential to ensuring you get the bottom line results you want.
6. Finally, we would execute the plan. We will provide you with content you can place on your internal company website describing your plan with links to your champions and to where managers can find their appropriate point of contact. This execution step would include any scheduled Fitness Reports that the champions can use to track the progress of the campaign as it rolls out.
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